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Open Mike
Mike Riney, president and CEO of REM, looks back on a 30-year career in the claims business.
By CYRIL TUOHY, managing editor of Risk & Insurance®
Editor's note: This piece originally ran in the Oct. 1 issue of the magazine. Due to editing and transcription errors, a corrected version appears below.
In August, Risk & Insurance® Managing Editor Cyril Tuohy interviewed Mike Riney, president and CEO of third-party administrator (TPA) Risk Enterprise Management Limited (REM), about his long career in theinsurance claims business.
Riney entered the business in 1977 as a claims adjuster for Continental Insurance Co., and became CEO of REM in 2004. The TPA, originally formed to manage the runoff business of the former Home Insurance Co., split off from Zurich North America in 2007. Today, 63 percent of REM's business is derived from processing workers' compensation claims and 34 percent from casualty claims, and a smattering of claims come from some of the more unique insurance lines in the marketplace, like gap insurance. Riney, former head of Continental Loss Adjusting and commercial claims for CNA Insurance Co., spent more than two hours with Risk & Insurance® discussing trends and changes affecting the TPA marketplace today.
Click to Read the Interview
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